JUUL C1 Support
- JUUL C1 Support Contact Information
- What is a JUUL C1? How do I know if my device is a JUUL C1?
- How can the JUUL app benefit me?
- Will the JUUL app work on my phone?
- Do I need the app to use my JUUL C1?
- Do I need to create an account to use the app?
- Why can't I create a new account on the app?
- How do I pair a new JUUL C1 to the app?
- How do I name my JUUL C1 device?
- How do I remove my device from an account?
- How do I use Device Lock?
- How do I set auto-lock for my device?
- Why doesn't my device auto-lock after the time window?
- How can I locate my misplaced JUUL C1? How does JUUL Locator work?
- Why can't I find my device at the last known location?
- Why is my JUUL C1 device displayed as disconnected in the app?
- Why are my reconnection notifications not working?
- How do I enable personal metrics?
- How can I view my personal usage? Can I hide my usage?
- Why can't I see my historical puff data?
- What’s a firmware update? How do I update my firmware?
- Why isn't the update starting? Why isn't the update completing?
- What kind of information/data does the app collect? How is it secured, and how is it used?
- Why isn't my JUUL C1 device displaying battery life?
- What does it mean when the center LED on my JUUL C1 device flashes red 3 times?
- Why do I need to verify my age?
- How long will age verification take?
- What do I do if I can’t verify my age in the app?