JUUL Labs warrants JUUL against defects in materials and workmanship under normal use for 2 years from the date of purchase. If your JUUL Starter Kit is faulty, you can start a request for a warranty replacement by clicking here, where you will be asked to log in to your age verified JUUL account.
Articles in this section
- When will I receive my refund?
- What methods of payment do you accept?
- Is Age Verification required?
- Can I make an amendment to an existing order?
- Can I return my product for a refund? How?
- My card has been charged multiple times. What do I do?
- Why was my card charged if I didn't receive an order confirmation?
- Whats the status of my order?
- What is the JUUL 30-Day Money Back Guarantee and how does it work?
- What products does the JUUL 30-Day Money Back Guarantee cover?