Your original payment method will be credited with the full order amount within 10-14 working days from receiving your returned item, depending upon your card provider. However, if you used PayPal, please note that your refund can take up to 30 days to show in your PayPal account. For more information on their refund policy, visit PayPal’s Help Center.
Articles in this section
- When will I receive my refund?
- What methods of payment do you accept?
- Is Age Verification required?
- Can I make an amendment to an existing order?
- Can I return my product for a refund? How?
- My card has been charged multiple times. What do I do?
- Why was my card charged if I didn't receive an order confirmation?
- Whats the status of my order?
- What is the JUUL 30-Day Money Back Guarantee and how does it work?
- What products does the JUUL 30-Day Money Back Guarantee cover?